Usability and testing

Understand:

  • that testing and quality assurance are continual processes, they ensure quality documentation is produced before release
  • how to perform user testing to confirm that your instructions are accurate (test your document against the product/procedure/system you are documenting)
  • how to apply basic usability testing principles through:
    • style guidelines
    • checklists
    • testing the documentation alongside the product
    • using someone who is not familiar with the product to test the documentation
    • usability labs.

Contribute to:

  • product testing if required.

Any comments? (and please tell us where you are writing from)