What we produce

Technical communicators are typically involved in creating a wide-range of materials, such as:

Traditional documentation

  • product manuals / user guides
  • standard operating procedures (SOPS)
  • policies – guidelines, regulations
  • procedures – detailed instructions for performing tasks (design and/or document)
  • processes – overviews of sequences of events (design and/or document)
  • health and safety compliance manuals
  • quick start guides
  • graphics
  • interactive guides
  • web content including metadata
  • intranet content
  • standardised, single-sourced content
  • business diagrams and flowcharts
  • online help for software
  • titles, field labels and pop-up text for software, forms and transactional web sites

Project support documents

  • standards, style guides
  • style sheets
  • templates
  • specifications
  • forms
  • project briefs and content management spreadsheets

Training material

  • training materials, education manuals / online modules (self-paced learning)
  • videos/screen casts – both screen capture and story telling

Business documents

  • annual reports
  • board reports
  • management papers, white papers, proposals, tenders, RFPS, RFQS
  • presentations
  • newsletters
  • advertisements
  • bulk emailing
  • posters
  • business cases

General documents and other deliverables

  • surveys/quizzes
  • blogs, tweets, social media pages/content
  • phone help
  • scientific papers / publications
  • visual basic (VB) programming / macro design
  • HTML coding/scripting
  • search engine deployment and/or optimisation
  • information management strategies.

 

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